Why You Should Read This Privacy Policy When you use Fancy Baji, you share certain information with us. This policy explains how we handle that information and the steps we take to protect your privacy.
1. Introduction
Fancy Baji's Privacy Commitment
Fancy Baji (https://fancybaji.com) is a trusted online gaming and Sports Betting platform in Bangladesh. We believe that every user's personal data belongs to them — and protecting that data is our foremost responsibility. This Privacy Policy explains how Fancy Baji collects, uses, stores, and safeguards your information.
By using the Fancy Baji website, mobile app, or any of our services, you agree to this Privacy Policy. If you disagree with any part of this policy, we encourage you to contact us before continuing to use our services.
Our Privacy Policy is drafted in accordance with international data protection standards (GDPR) and applicable laws of Bangladesh. We are committed to never selling your data to third parties — it is used solely to provide you with a better service.
2. What Information We Collect
From registration through to transactions
When you create an account and use our services at Fancy Baji, we collect various types of information. The purpose of this collection is to provide you with a safe, high-quality experience and to meet our legal obligations.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national identity card | KYC Verification & Age Confirmation |
| Contact Information | Email, phone number, address | Account Communications & Security |
| Financial Information | Payment methods, transaction history | Deposit/Withdrawal Processing |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Gaming Activity | Betting history, wins/losses, game preferences | Service Improvement & Responsible Gaming |
We collect information directly from you (via registration forms and transactions), automatically (through cookies and log files), and where necessary from third-party verification services. In each case, there is a lawful basis for collecting that information.
Important: We never store your full bank account or card numbers. All payment information is handled to the highest security standards.
3. How Your Information Is Used
Specific Uses of Your Data
Fancy Baji uses your information only for lawful and specified purposes. We never use your data for anything that has not been disclosed to you or that you have not consented to.
- Creating, managing, and verifying your account
- Securely processing deposit, withdrawal, and betting transactions
- Providing customer service and support
- Keeping you informed about promotions, bonuses, and special offers
- Preventing fraud, money laundering, and other illegal activities
- Ensuring responsible gaming and providing support when needed
- Improving platform experience and features
- Complying with legal obligations and regulatory authority guidelines
We analyze your gaming activity primarily to personalize your experience and promote responsible gaming. If we detect concerning patterns in a user's behavior, we proactively reach out to offer support.
4. When We Share Your Information
Data Sharing Policy with Third Parties
Fancy Baji never sells your personal data to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment Processor: Only the information necessary to process transactions is shared with payment partners such as bKash, Nagad, and Rocket.
- Identity Verification Services: Necessary information is shared with internationally certified verification providers for the KYC process.
- Legal Obligation: Information may be disclosed in response to a valid court order or lawful request from law enforcement authorities.
- Anti-Fraud System: Limited information may be shared with specialist security providers for fraud prevention purposes.
- Business Restructuring: In the event of a change in ownership of Fancy Baji, your data may be transferred, but the new entity will be bound by the same privacy policy.
Our Commitment: All third parties we work with are bound by strict data protection agreements. They may only use your information for the specific purposes for which it was shared.
5. Cookies Policy
The role of cookies in improving your browsing experience
Fancy Baji uses cookies and similar tracking technologies on its website. Cookies are small text files stored on your device that help make your browsing experience smoother and more personalized.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and security tokens | Deleted at the end of the session |
| Functional Cookies | Remembering language preferences and display settings | 1 Year |
| Analytics Cookies | Collecting site usage statistics | 2 Years |
| Marketing Cookies | Displaying relevant advertisements | 30 Days |
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may prevent certain key features of Fancy Baji from functioning properly.
6. Data Security Measures
The Technology We Use to Protect Your Data
Fancy Baji uses industry-leading security measures to keep your data safe. Our security infrastructure is built in multiple layers, protecting your data from any unauthorized access.
- 256-bit AES Encryption — Military-Grade Data Protection Technology
- SSL/TLS Protocol — all communication between the website and servers is encrypted
- Two-Factor Authentication (2FA) — an additional layer of security for your account
- Regular Security Audits — system reviews conducted by independent third-party experts
- Firewall & Intrusion Detection System — Preventing Unauthorized Access
- Data Backup — regular backups stored across multiple secure locations
- Staff security training — only authorized personnel have access to data
Report a Security Issue: If you discover a security vulnerability in Fancy Baji's systems, please support@fancybaji.comreport it to us immediately. We appreciate responsible disclosure.
7. Data Retention Periods
How Long Your Information Is Retained
Fancy Baji retains your information only for as long as necessary — to provide services, meet legal obligations, or fulfill legitimate business needs. Once no longer required, your data is securely deleted.
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Financial Transaction Records | 7 years (legal obligation) |
| Gaming Activity Log | 3 Years |
| Customer Support Contact | 3 Years |
| Marketing Preferences | Until consent is withdrawn |
| Technical Log Files | 1 Year |
Information relevant to ongoing legal proceedings or disputes may be retained beyond the periods stated above. You will be notified in such cases.
8. Your Data Rights
What You Can Do
Fancy Baji respects your data rights. You have full control over your personal information. Below are your key rights at a glance:
Access
You may request to know what information Fancy Baji holds about you and obtain a copy of it.
Right to Rectification
You may contact customer support to correct any inaccurate or incomplete information.
Right to Erasure
Under certain circumstances, you may request that your data be deleted.
Right to Restrict Processing
In certain cases, you may request that we restrict how your information is used.
Right to Portability
You may request a copy of your data in a structured, machine-readable format.
Right to Object
You may object to marketing communications or certain types of data processing.
To exercise these rights support@fancybaji.comemail us. We aim to respond within 30 business days. In some cases, certain data may not be deletable due to legal obligations.
9. Protection of Minors
Policy for Users Under 18
Fancy Baji provides services exclusively to individuals aged 18 and above. We do not knowingly collect any information from minors.
For Parents: If you believe your child under the age of 18 has created an account on Fancy Baji, please immediately support@fancybaji.com. We will promptly close that account and delete all associated data.
At registration, we verify government-issued documents such as a national ID or passport to confirm your age. This process keeps our platform safe from underage access.
10. Policy Updates
You will be notified of any updates
Fancy Baji may update this Privacy Policy from time to time. Revisions may be made due to legal requirements, business changes, or service improvements.
- You will be notified at your registered email address before any significant changes take effect
- The effective date of any changes will be clearly displayed at the top of the page
- Continued use of our services after any changes will be considered acceptance of the updated policy
- Previous versions are archived and made available upon request
If you have any questions about this policy or wish to exercise your data rights, please contact us: support@fancybaji.com
What Sets Fancy Baji's Privacy Approach Apart
Our 6 Core Data Protection Principles
Military-Grade Encryption
Every transaction and personal detail you share is protected with 256-bit AES encryption — the same standard used by banks and government agencies.
Data Is Never Sold
Fancy Baji never sells your data to advertisers or third parties. Your data is used solely to provide services to you.
GDPR Compliant
Our Privacy Policy follows the EU's GDPR standards, recognized as the world's most rigorous data protection framework.
Transparent KYC Process
Every step of the identity verification process is transparent. You will be informed upfront why your information is needed, how it will be used, and how long it will be kept.
You're in Full Control
From unsubscribing from marketing emails to deleting your account entirely — you have full control over your data.
24/7 Privacy Support
For any questions or concerns about your data, our customer support team is available 24/7, every day of the week.